RESULTS
RESULTS
SOLUTION EVOLUTION
SOLUTION EVOLUTION
It starts with just one opportunity
Within four years after completing the Year Up program, average earnings for Year Up students were 34% higher than for those in the control group, the largest sustained earnings gain ever recorded in the history of workforce development research(1). We are committed to doubling the number of young adults we can serve with access to internships and work-based experiences.
(1) Administration for Children and Families (ACF), 2021
https://www.acf.hhs.gov/sites/default/files/documents/opre/year-up-report-april-2021.pdf
Objective
Expand Year Up's capacity to match young adults seeking economic opportunity to internships that jumpstart and nurture their careers.
More than 12 million young people lack access to living wage careers. This Opportunity Divide affects young adults who are who are not in school, not working, or, sidelined into low-wage, low-growth, and low-stability jobs. Learn more about Year Up and the Opportunity Divide >>
Why
Context
Solution Evolution
4,000
Young adults who are seeking economic opportunity are currently matched to internships each year through Year Up
28k
Students served with access to internships in our 2021-2025 growth target
54
Data points available per young adult to create a successful match
Data points alone can be considered each hour when matching young adults to internships!
1.3k
Ah-Ha Moment
Give experts access to the information they need.
We found that a simplified, more visually appealing application for casual viewers, like executives, was less valuable for our users. Our users are experts in keeping track of immense quantities of talent knowledge. In short, we put more information on the page to accomplish the user's goals.
25
Design changes to resolve usability issues in final iteration
Over
45
%
Proven reduction in Staff effort during internship matching sessions
Results
8 15
Average young adults can be matched to internships in an hour
BEFORE
AFTER
 Internship matching was time intensive, manual, in-person, and often lacked key information |  Co-created a pilot to test how to increase the total young adults Year Up could match to internships |
|---|---|
 New process! Pilot uncovered that accurate internship information was not readily available |  After successful second pilot, we targeted improving usability and responsiveness of the tool |
 Usability uncovered issues and we quickly pivoted the design to resolve them! |  Sweet spot! The current solution excels in ease of use and the availability of information for users |
35
Data points available per internship opportunity
+
WATCH THE TOOL IN ACTION
Behind-the-Scenes
34
Year Up internship matching experts involved in research or co-creation of the final product
We are committed to empowering the employees who match young adults to internships. By placing these colleagues at the heart of designing the future, we have embarked on a cultural shift in how decisions are made, which ideas are heard, and how we collaborate cross-functionally to solve problems.
